Nautical info

Passenger Terminal Amsterdam

General Information

Contact name Mr. René Kouwenberg or Mr. Dick de Graaff
Address Piet Heinkade 27, 1019 BR, Amsterdam
Telephone +31 (0)20 5091000
Fax +31 (0)20 5091009
E-mail general info@ptamsterdam.com
E-mail Operations/ISPS/PFSO cruise@ptamsterdam.com
Website www.ptamsterdam.nl
Emergency Telephone +31 (0)20 5091006
Operating Hours 24 hours
Local Time GMT +1
Summer time Yes
Local Language Dutch

Berth and suppliers information

Berth name Passenger Terminal Amsterdam
Length quay 600 metres
Beam quay 12 to 30 metres
Hight quay 2 metres above waterline
Max crane lifting capacity 30 ton cranes
Draft 10 metres
Tide None

Pilot information

  • Inform the Haven Operatie Centrum (Port Operations Centre) in IJmuiden of your ETA at least twelve hours in advance. Tel.: +31 (0)255 523934 (Available 24/7)
  • Repeat this six hours, three hours and one hour before arrival at the pilot station
  • For outbound ships, reporting times are eight hours and four hours before departure
  • Changes to departure times of more than an hour must be reported at least three hours before departure

The Haven Operatie Centrum (Port Operations Centre) uses this information to create a lock schedule.

Anchorage information

Maximun vessel anchored No restrictions
Maximun length 340 metres
Maximun beam 39 metres
Maximun draught 8.80 metres
Speed restrictions yes

Facilities

The Passenger Terminal Amsterdam has numerous facilities for cruise ships and their guests. Below is a list of the most important terminal facilities:

  • Welcome market
  • Subway restaurant
  • Thinking of Holland souvenir shop
  • Segway rental and tours
  • Cheese and souvenir stalls
  • Bicycle rental
  • 3000 m² reception hall
  • Luggage lockers
  • Public telephones
  • Public lifts to all levels (full wheelchair accessibility)
  • Roof terraces with views of the city and IJ
  • Tourist information desk
  • Covered concourse
  • Coach parking facilities
  • Taxi stand in front of the door
  • Public car park
  • P + R Zeeburg (Park & Ride)
  • Valet Parking
  • Tram stops in front of and next to the terminal (lines 25 & 26)
  • Internet consoles (free usage)
  • ATM in lobby of the Mövenpick Hotel next to the PTA
  • Television corner
  • Kid's corner
  • Accommodation in adjacent Mövenpick Hotel Amsterdam City Center
  • Free city maps

Destination information

Many cruise ships arriving in the Dutch capital berth at our unique premises on the banks of the IJ in Amsterdam. Passenger Terminal Amsterdam team welcomes 300,000 passengers on an annual basis and efficiently docks the approx. 150 ships carrying these passengers. Passenger Terminal Amsterdam also hosts a large number of events, small and large, and always spectacular!

Amsterdam is a very popular tourist attraction and has a lot to offer. For this reason, it is becoming an increasingly popular cruise ship destination. Amsterdam - like a cruise - is a unique experience. Amsterdam's magnificent city centre is compact, which means that everything is within walking distance - from the diamond factories to the world-famous museums. There are also many tourist attractions and excursions in the surrounding areas. For complete information about activities in and around Amsterdam, please visit the following websites: www.visitamsterdam.nl, www.amsterdam.com or www.iamsterdam.com.

Docking Facilities

Information on sea cruise
and river cruise berths

Go to Docking Facilities

Destination

Destination information
Amsterdam region

Go to Destinations

Getting Here

Arrival and transfer
information

Go to How to get here

Sea cruiseRiver cruise

See complete calendar

Partners

Van Delden Limousines

Established in 1888, Van Delden Limousines is a family business providing professional and experienced chauffeur services. The company specialises in providing airport transfers, sightseeing tours and excellence services.

See all our partners

Latest News

Riviercruise brengt ACP-regio ruim 200 miljoen omzet en 1.690 banen

12-12-2017 14:31:08

In 2017 heeft de riviercruisevaart de ACP-Regio ruim een half miljoen passagiersbezoeken gebracht. Dit heeft een omzet van ruim 206 miljoen euro en een toegevoegde waarde van ruim 87 miljoen euro opgeleverd. De sector omvat 1.690 banen in de ACP-Regio. Dit blijkt uit de analyse van onderzoeksbureau Decisio, uitgevoerd in opdracht van Amsterdam Cruise Port (ACP).

.... READ MORE

Port of Amsterdam to Get LNG Bunkering Pontoon

13-11-2017 11:39:24

The Port of Amsterdam is about to get its first floating bunkering station for liquefied natural gas (LNG). Titan LNG, a supplier of LNG to the marine and industrial markets in North West Europe, has contracted the manufacturing consortium for its FlexFueler001-Europe’s first LNG bunkering pontoon.

.... READ MORE
News archive

Twitter@AMS_Cruise_Port

Follow us!